FAQ library
1,241
1,204 live · 37 drafts
Searches, 7 days
2,318
+12% vs prior week
Answered without your team
84%
−2 pts · aim for 90%+
Handed to team
31
this week · 9 still waiting on a reply
▲ 12% wk
412 today
Runners asked these often — the agent had nothing solid to say. Writing one answer fixes every future ask.
- “is there a baggage size limit”14×
- “wheelchair category start time”9×
- “can I change to the 10km after paying”7×
- “refund if I can't run anymore”Answered · strong
- “bag deposit timings”Answered · strong
- “invoice for company registration”→ Chloe
- “can my kid run the 5km with me”Answered · strong
- Registration412
- Race day & route338
- Race entry pack251
- Refunds & transfers164
- Travel & logistics76